Find the work worth automating.
Share one link with the team. Mia maps what each person describes and shows the best-supported places to automate first. Every recommendation opens to the evidence behind it.
Every finding opens to the exact words behind it.
each voice adds to the map —
Start with the work people repeat.
The process doc says four steps. The real workflow has eleven, two owners nobody named, and an approval that waits two days in Slack. Mia interviews each person who touches it, then stitches what they say into one map.
You see where work queues, what gets re-keyed, and which automation to test first. Every recommendation is grounded in the evidence behind it.
Line items are re-keyed by hand.
“I copy each invoice line into Xero because the PDF never imports cleanly.”
“If an approval sits in Slack, I chase it by hand the next day.”
See where the work gets stuck.
Name the team, the workflow, and the decision the map should settle. Share one link. Mia interviews each person for up to 30 minutes, usually less, and walks their workflow end to end: triggers, tools, handoffs, volumes, exceptions, and the repetitive work nobody put in the process doc.
You get a workflow diagram per person, a joined view of the handoffs people described, and a ranked list of automation opportunities, each scored for impact and feasibility and backed by what people said.
Send one link. Hear from the team.
Write the objective and share the link in a channel. People talk to Mia in the browser whenever suits them. No logins, no calendar tetris, no interviewer drift between sessions.
Ask the follow-up that matters.
Mia probes the vague answers: 'roughly how many times a week?' She mirrors each person's own vocabulary and honours the stated time cap. Consistent depth across every session.
Every recommendation has evidence.
Every theme, handoff, and automation opportunity links back to the transcript lines behind it. Open the drawer, read what was said, decide for yourself.
Map one workflow. Know what to automate first.
Built for AI and operations consultants running team workflow assessments. Gather handles the interviews, map, and evidence pack.